Ordering Information |
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Download and CD Information |
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Shipping Information |
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Returns & Warranty Info |
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Product Registration |
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Contacting CMS |
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Other |
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CMS welcomes all customer feedback, either positive or negative. To help manage the flow of information from our customers, we have created a special "Tell Us What You Think" web form. This form helps us understand customer perceptions about our products, services and company. Identifying areas of strength and needed improvement is kept at the very highest importance to CMS. You can submit feedback anonymously or provide your contact information to be contacted by a representative.
Spam Blocking Programs If you are using a spam blocking program, you may wish to adjust your settings to allow messages from our domain cmsproducts.com to come through. We have some instructions on how to do this here. Many Internet Service Providers run these programs on their mail servers, and while they are very effective in cutting down spam, they can hinder some legitimate messages from being received. If you send email to CMS and do not recieve a response within 72 hours, please contact us to followup at at 714-424-5520.
At CMS Products, Inc., we not only value your business, we respect
your privacy. That's why whenever you visit us at cmsproducts.com,
you'll never have to worry about whether or not information you share
with us will be used without your permission.
When you send us email, submit a request for technical support
or register for a service through our website, you will sometimes
be
asked to provide certain information. This is collected only
to help us serve you, and will be used only for that purpose.
CMS will never
distribute
or sell information to other companies without first specifying
to you, the Customer, that we intend to do so and giving you the
opportunity
to tell us you do not wish for your information to be shared.
In these cases, CMS will always honor your request.
At CMS,
our goal is to ensure you have a positive experience every time
you contact the company - whether in person, on
the telephone
or on the web. To that end, we will sometimes use cookies
to help us evaluate your experience on our site. Cookies are a
harmless method
of tracking data through a web browser. They can only
be downloaded by the site which issues them. Usually, the cookies
you receive
from cmsproducts.com will expire when you end your browser
session. Your
web browser can be set to notify you when you are receiving
a cookie and you can then decide whether or not to accept
the
cookie. CMS's web cookies are used mostly in product registration and online shopping to keep track of details such as your active shopping cart contents or registration info.
In addition to cookies, CMS uses web server logs to
evaluate our web site and to discover what you find helpful and
what
you don't.
The information in our server logs cannot be used to identify
you personally. At cmsproducts.com, you will
remain anonymous
until you decide to provide us with personal information.
CMS
reserves the right to change its privacy policy at any time,
and will post any revisions on its website located
at www.cmsproducts.com.
We encourage you to review our Privacy Policy regularly
for any changes. Your continued use of this web site or CMS's
services will be subject
to the then-current privacy policy.
We want to make sure
that you feel comfortable on our web site. If you have any questions
regarding your privacy,
please don't
hesitate
to contact
us.
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